Frequently Asked Quetions

(470) 435-5915

Welcome to our FAQ page! We’ve compiled a list of the most common questions our users ask, along with our witty and informative responses. We hope this helps you find the answers you’re looking for.

 
We are based in BOTH Orlando and Atlanta!
 
We cater to all kinds of events: housewarmings, birthday parties, bachelorette parties, business luncheons, community events, bridal parties, and more. We're here to make your event memorable, no matter the occasion!
 
Food, labor, serving utensils, and any paid upgrades and server requests are all included in our catering packages.
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Absolutely! Please inform the caterer before booking if you or any guests have dietary restrictions that need to be accommodated.
 
Yes, the minimum number of catering guests is 10 people, and the maximum is 200 people.
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You can book directly through our website by visiting the "Book Now" tab and following the instructions listed on the form.
 
Yes, for a nominal fee, a consultation must be scheduled prior to approving a food tasting. The minimum number of guests for a tasting is 5 people.

 

 
After the final payment of the balance is made, guests will no longer be able to remove items from the finalized menu. However, they can add items from the menu if desired.
 

We accept only online payments.

 
Serving staff is only available with 50 guests and up!
 
The delivery fee is $1 per mile roundtrip from either the Atlanta or Orlando office headquarters. On average, customers typically pay no more than $45 for delivery.
 

Advance Notice: Guests are required to provide an advance notice before the event date to cancel without penalty.

Deposit or Retainer: Brunch at Chelse's requires a 50% deposit to secure the booking. Balance must be paid in full 7 days prior to the event. If the event is canceled within a certain timeframe, this deposit is non-refundable.

Cancellation Fees: If the event is canceled within a specified period before the scheduled date, the guest may be required to pay a cancellation fee. This fee can vary depending on how close to the event date the cancellation occurs.

Partial Payments: Depending on the timing of the cancellation, the guest may still be responsible for paying a portion of the total cost even if the event doesn't take place.

 

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

 
We recommend to our guest please book at least two weeks in advance.
 
No, we only specialized in catering set-up. But we can recommend popular event coordinators in your area!
 
We do not offer that at the moment; however, we are always looking to make improvements to our business and welcome any suggestions!
 
Please notify your Point of Contact immediately. 
 
The booking form is very easy to navigate and helps tailor your needs for your special event."
 
Please feel free to reach out to us via email at contact@brunchatchelse.com or by phone at 470-435-5915.
 
Brunchatchelse